Showing posts with label air travel. Show all posts
Showing posts with label air travel. Show all posts

Monday, May 15, 2017

TSA Still Has A Problem With Trans Travelers


Those assurances ring hollow when I continue to be told disturbing reports from a diverse group of trans people about incidents ranging from snide transphobic comments by TSA agents as people are clearing security to inappropriate questioning about our transitions and genital area searches by TSA personnel who obviously don't have a clear understanding of the protocols supposedly put in place to protect the dignity and human rights of trans travelers. 
-TransGriot  March 6, 2016  


As many of you TransGriot readers know, one of my nicknames in the community is the Air Marshal because I used to work in the airline business for over a decade, and ir was also to separate me from the other Monica in the trans activist community at the time, Monica Helms.

I have an ambivalent relationship with the Transportation Security Administration (TSA), because as someone who used to do the security checkpoint tests as part of my job duties on our IAH private security peeps, I learned things that had me concerned before the 9-11 terror attacks happened.

So I understand why TSA exists.  The private security companies failed on September 11, 2001 and had been having problems prior to that date, so in order to ensure uniform airport checkpoint security standards in all US airports it required the federal government to step in and do the job.

But what I have been concerned about for several years now as a frequent flyer and advocate is the ongoing pattern of TSA harassment of trans travelers that I hear about so often that one of my sarcastic comments about it is that TSA stands for Transsexuals Searched Always 

And now, with anti-trans rhetoric and bigotry being ramped up by the Republican Party for their nefarious 2018 political gains, and a Trump Administration rolling back the trans human rights protections put in place by the Obama Administration, it seems that once again the TSA transphobes are taking their cue to ruin the travel days of transpeople across the country.

Ashley Yang won a five-figure settlement with the Transportation Security Administration.
That transphobia within TSA even extends as we discovered in 2011 to its own employees as was demonstrated by Ashley Yang's terminated tenure with LAX TSA,

I'm hearing and seeing on social media increasing complaints from trans frequent travelers about harassment by TSA agents, problematic searches and disrespectful treatment   And it is not just centered at particular airports, it's happening all over the country despite TSA's claims that they have policies and training in place for trans travelers.

In the wake of the complaints the trans community lodged about air travel while trans then, on October 8, 2015 a letter signed by 32 congressmembers was sent to then TSA administrator Peter Neffenger urging him to to review the transgender travel protocols.

Photo of Huban A. Gowadia
Obviously there is some disconnect between the TSA trans traveler policies being filtered down from management to the airport level and what's actually happening at the airports, and it needs to be dealt with soon.    It doesn't help that TSA now has an acting director in Huban A. Gowadia.  Even if she's empathetic to what's going on, will she get the 'acting' part removed from her title?

Because from where we trans Americans sit, the perception increasingly backed up by our travel experiences is that the TSA still has a problem with transgender travelers and is only flapping their gums about solving it.

Image result for TSA search female
Maybe it's time that the Trans Traveler 101 training needs to be done by trans folks to your TSA agents, and it needs to be shared and backed up with terminations if necessary that the TSA will not tolerate transphobia in the ranks that metastasizes into harassment of trans air travelers.

Trans folks travel by air, we're not going away, and we deserve the same level of dignity and respect that you give the cisgender peeps transiting your security checkpoints on the way to our flights.

We get enough crap from the rest of the world.  The last thing we need is another layer of disrespect dished out by people our taxes pay their salary  when we board flights for business or pleasure. ,

Wednesday, May 03, 2017

My Birmingham Trans Fam Weren't Shown Any Love By TSA At Love Field

Image result for Dallas Love field
I've made the sarcastic comment more than a few times that the Transportation Security Administration's TSA initials stand for 'Transsexuals Searched (Scrutinized) Always '.

I've had my own run-ins as a frequent flyer with TSA like many trans folks have, and it gets old.

The TSA claims they are working to better train their personnel about the realities that trans travelers exist and how to treat us with the same dignity and respect you treat other airline passengers while dealing with our trans specific travel challenges.

Bu far too often, the TSA fails at that minimum level expectation of treating trans travelers with respect, and I expect it to get worse during 45's administration.

I was not happy to hear in the wake of our BTAC conference that Daroneshia Duncan, the founding executive director of the Birmingham based (TAKE)  Transgender Advocates Knowledgeable and Empowering organization and our Birmingham trans fam received less than friendly treatment at TSA's Love Field security checkpoint.

The group of seven people, six trans women and one trans man, didn't have any issues with TSA in Birmingham enroute to BTAC, but the drama started on their way back home   Three of the women had temporary ID cards issued to them by the Alabama DMV, which are legal for travel purposes because they do contain a photograph

The TSA peeps at Love Field didn't seem to know that, and harassed the TAKE group, causing them to miss their flight back home.  After sorting out the ID issues, they eventually had to go to DFW and catch a flight home on Delta and told their story on their local TV station WIAT-TV.


 
Here's hoping that we get the TSA peeps at Love Field some Trans 101 training to ensure that this travel mess doesn't happen again.

And news flash to the TSA peeps at Love Field.  Trans people exist, some of us are Black, and we do travel by air.   We deserve and expect to be treated with the same dignity and respect that you extend to other cisgender air travelers transiting your airport.

Monday, March 27, 2017

You Ride On An Airline Pass, Gotta Follow That Airline's Pass Rules

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I worked in the airline business for 14 years and transitioned in the middle of my time there at IAH's Terminal C.   One of my perks as an CAL airline employee was reduced rate non-revenue travel on mine and every airline on the planet that we had an interline agreement with.  

And yes, Moni did her share of domestic non-revenue travel of which I will expound upon in future TransGriot posts in terms of the joys and pains of airline travel while trans in the 90's.

I was a gate agent, CSR and a gate supervisor during my time with Continental, which meant that one of my job duties was to enforce the dress code for pass riders.

When I started at CAL in 1987, the employee pass policy of the time stated employees had to wear business attire, regardless of whether we were sitting in coach or first class or doing business or leisure non-rev travel.

That meant suits and ties for the guys, dresses, slacks or pantsuits with hose for women.

Image result for Continental passengers

When that policy was crafted, flying was considered a luxurious and status filled way to travel, and people dressed that upscale way when they did so.   It also made it easier for employees to get bumped up to first class if those were the only available seats left to put non-revs in on a full flight.

But because the airline business was changing in early 1987 and becoming a more common way to travel, folks in both classes of service started dressing more casually to do so.  The advent of frequent flyer programs like our OnePass one made upgrades happen more often, and us more formally dressed CAL airline employees following the company pass policies of the time stick out like sore thumbs when we non-revved on flights around the country and the world.

Image result for Continental passengers
The policy was changed so that we could dress in a more business casual style, but you still had items that we CAL employees couldn't wear when we did partake in non-rev travel.   When the buddy pass program was implemented in the late 90's, that company pass policy and its rules also extended to the people that we allowed to travel on our passes.  If they violated them, the punishment could extend to suspension or in the case of an egregious violation of those policies termination of buddy pass and non-revenue travel for the employee.

So yes, I was extremely careful about who I gave my ten buddy passes per year allotment out to, and in many cases when possible and I wasn't working, I traveled with the buddy pass rider to ensure they followed our airline's non-rev policies to the letter.

Image result for United airlines houston gates
Non revenue travel can also be stress inducing at times for the employee and the gate agent working the flight, especially if it's to a popular destination or during holidays. which is why I actually do more flying now that I'm not in the airline business than I did when I had the ability to fly around the world for next to nothing cost wise.

When we flew non-rev, we were also considered representatives of the company, which is why the dress code rules were around in the first place.

So when I heard this story about the teen girls being denied boarding on a United flight for wearing leggings and changing into dresses in order to fly, it brought me back to those days when I would have to diplomatically explain to someone screaming epithets at me that no, you can't travel wearing a bathing suit or Daisy Duke shorts on a flight while traveling on a buddy pass,. The flight was leaving on time from this gate, and you needed to change clothes ASAP if you wanted to fly on that pass and on that plane out of IAH today to your final destination.

I also had to explain to peeps from time to time that you couldn't fly on a pass barefoot, in flip flops, ripped jeans, tube tops or any attire that exposed your undergarments or revealed too much flesh.
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Image result for denver airport
So I had to shake my head and chuckle at all these folks who don't have an airline background commenting on what happened at that United gate in Denver.  They basically took half the story and did some loud and wrong running at the mouth facts free commentary about it.

Image result for leggings as professional attire
Maybe at the time those policies were crafted for the merged Continental/United carrier, leggings weren't considered professional attire.  Fashion has evolved to where leggings have become a fashion forward item.   I also see this as a textbook case of someone getting half the story and stirring up misplaced outrage without having all of the facts.

United had every right to enforce their non-rev pass rules.  It is part of a gate agent's job to enforce those rules when they are violated whether the person violating them is a veteran UA employee or a teen traveling on a buddy pass.

How it's done depends on the circumstances.   But it still doesn't change the salient fact that if you're riding on a airline pass, whether you have an airline employee's badge or are traveling on that employee's passes, for that moment you are considered a representative of that carrier, and you still have to follow that airline's pass rules.

Sunday, March 06, 2016

Does TSA = Transsexuals Searched Always?


'Neither should I or any trans person face dehumanization or disrespect when we are simply doing what other cis people are doing and are traveling across the country for business or pleasure.'
--TransGriot, October 10, 2016



One of the reasons that the Transportation Security Administration (TSA) exists is because of the poor job private security contractors did at the nations airports prior to the 9-11 terror attacks.

Since November 2001 they have been part of the air travel experience for all Americans, and there is a love-hate relationship with the TSA that has even been commented on in movies like Baggage Claim and She's Out Of My League.  

But the interactions with the TSA when we travel are no laughing matter to transgender travelers, and it seems increasingly to trans people that we are being disrespectfully at times targeted even before the Shadi Petosky mess in Orlando.  Those concerns led to 32 Democratic congressmembers sending a letter to TSA Administrator Peter Neffenger expressing their concerns about their transgender search protocols.

Traveling while trans is already stress inducing at times. Getting singled out for scrutiny by the TSA when we know that trans bodies are regarded as 'anomalies' by this organization just adds another level to the anxiety we feel when we are taking to the skies to handle our business or pleasure travel.    


It leads us in the trans community to perceive we're being harassed despite TSA assurances our community concerns are being heard and dealt with inside the organization with trans specific training and policies.

Those assurances ring hollow when I continue to be told disturbing reports from a diverse group of trans people about incidents ranging from snide transphobic comments by TSA agents as people are clearing security to inappropriate questioning about our transitions and genital area searches by TSA personnel who obviously don't have a clear understanding of the protocols supposedly put in place to protect the dignity and human rights of trans travelers.

The TSA needs to redouble their efforts to root out transphobia in its ranks that manifests itself at our nation's security checkpoints into harassment of trans travelers.